CHIDINMA DURU, MBA (Cand.)

Strategic Operations Specialist and MBA Candidate
Benin City, NG.

About

Strategic Operations Specialist and MBA Candidate with over 5 years of experience supporting C-suite executives in FMCG, tech, and professional services. Proven expertise in optimizing operations, managing complex calendars, and engaging stakeholders, leveraging Google Workspace to streamline workflows. Drives efficiency and enhances decision-making through meticulous data analysis and project management.

Work

EtinPower Limited
|

Executive Assistant to the CEO

Nigeria, N/A, Nigeria

Summary

Spearheaded executive support and operational optimization for the CEO and 8+ stakeholders, ensuring seamless global travel and communication.

Highlights

Managed executive calendar, inbox, and global travel for the CEO and 8+ stakeholders, reducing scheduling conflicts by 30%.

Synthesized meeting notes and tracked over 15 action items weekly, achieving 95% on-time completion.

Served as primary liaison for C-suite and external partners, expertly handling confidential communications.

Automated expense reporting and administrative bookkeeping using Google Sheets, improving processing time by 20%.

Designed high-impact promotional materials and year-end newsletters with Canva, enhancing internal and external communications.

Angiez Glam Studios
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Executive Assistant

Nigeria, N/A, Nigeria

Summary

Orchestrated client bookings, supply chain logistics, and event coordination, significantly contributing to business growth and customer satisfaction.

Highlights

Coordinated 50+ client bookings per month, enhancing response time and elevating customer satisfaction.

Managed end-to-end supply chain logistics and event coordination for over 20 photoshoots/events annually.

Maintained meticulous records and documentation systems, directly supporting 15% business growth.

Tedsun Innovative Limited
|

Administrative Assistant / Realtor

Nigeria, N/A, Nigeria

Summary

Drove property lead generation and sales conversions through strategic digital marketing and targeted online engagement.

Highlights

Executed client follow-up strategies, generating high-quality property leads via digital marketing initiatives.

Facilitated successful sales conversions by implementing targeted online engagement campaigns.

University of Benin Teaching Hospital
|

ICT & Administrative Support (NYSC)

Benin City, Edo State, Nigeria

Summary

Provided essential ICT and administrative support, enhancing technical literacy and digital visibility for hospital departments.

Highlights

Assisted in computer training sessions for non-medical staff, significantly improving organizational technical literacy.

Provided comprehensive administrative and technical support, ensuring smooth operations across various hospital departments.

Created strategic social media content, enhancing the institution's digital visibility and public engagement.

Nigerian National Petroleum Corporation (NNPC)
|

ICT Intern

Nigeria, N/A, Nigeria

Summary

Delivered critical IT support, managing network issues, software installations, and call center operations across multiple departments.

Highlights

Resolved complex internet connectivity issues and managed software application installations across multiple departments, ensuring operational continuity.

Operated within the call center, meticulously documenting and routing inquiries while coordinating with procurement for item reception.

Delivered technical support for new hardware installations and infrastructure updates, optimizing infrastructure performance.

Kento Associates Limited
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Secretary Assistant

Nigeria, N/A, Nigeria

Summary

Provided comprehensive administrative and technical support, managing documentation, transactions, and inventory for land survey designs.

Highlights

Utilized CAD software for professional land survey designs, ensuring precision and efficiency in project execution.

Managed bank transactions and prepared official documentation using Microsoft Office and Corel Draw, maintaining high accuracy.

Maintained meticulous office records and supervised supply chain inventory, optimizing operational flow.

Volunteer

Zeqah IT Community
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Project Manager & Community Head

Nigeria, N/A, Nigeria

Summary

Led the development and implementation of essential systems and structures for community growth within the Zeqah IT Community.

Highlights

Managed projects focused on building robust systems and structures, fostering significant community growth.

Directed community initiatives, ensuring strategic alignment with organizational goals.

Facilitated collaboration among members to achieve collective objectives and enhance engagement.

AIIDEV Africa
|

Africa SDGs Mentorship Programme (SDGs-AMP)

Nigeria, N/A, Nigeria

Summary

Engaged in high-level mentorship to advance Sustainable Development Goals (SDGs) across Africa through strategic guidance and support.

Highlights

Provided high-level mentorship to participants, driving progress towards Sustainable Development Goals across Africa.

Contributed to program development and strategy, enhancing the impact of mentorship initiatives.

Fostered professional growth and skill development among mentees in alignment with global sustainability efforts.

Tech4Dev Tech Girls Advocacy Drive
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Mentor

Nigeria, N/A, Nigeria

Summary

Mentored young girls to increase their participation and engagement in technology, fostering future talent in the tech sector.

Highlights

Mentored young girls, inspiring increased participation and engagement in technology-related fields.

Provided guidance and support to develop critical tech skills and confidence.

Advocated for greater female representation in technology through active mentorship and community involvement.

Education

MIVA University
Nigeria, N/A, Nigeria

Master of Business Administration (MBA)

Business Administration

Auchi Polytechnic
Auchi, Edo State, Nigeria

Higher National Diploma (HND)

Computer Science

Languages

English

Certificates

Data Analysis & Visualization

Issued By

3MTT

Community Building Mastery and Customer Experience Management

Issued By

Hardé Business School

Strategic Project Management and Managing People

Issued By

Saylor Academy

Executive Assistant Accelerator

Issued By

SkillzHQ Academy

Skills

Operations & Executive Support

Executive Support, Calendar & Travel Management, Stakeholder Engagement, Operational Optimization, Efficiency Improvement, Confidential Communications, Project Management, Change Management, Records Management, Documentation Systems, Supply Chain Inventory Management, Logistics, Event Coordination, Call Center Operations.

Technical Proficiency

Google Workspace, Canva, Data Analysis, CAD Software, Microsoft Office, Corel Draw, Internet Connectivity Troubleshooting, Software Application Installation, Social Media Content Creation.

Business Development & Sales

Digital Marketing, Property Lead Generation, Sales Conversion, Customer Satisfaction, Client Follow-up Strategies.

Leadership & Mentorship

Mentorship, Community Building, Strategic Planning, Problem-Solving, Leadership, Cross-functional Collaboration, Technical Literacy Training.